Our goal is to ensure comfort and safety of passengers, security of their baggage and cargo, qualified and reliable training of aircraft for flight, as well as the expeditious handling and professional storage of export, import and transit cargo.

The key to our success in this area is certainly a commitment to use in our work the most demanding security standards and ensure a high level of quality of ground handling operation.

In particular, SWGH is guided in its activities by:

  • Standards and recommendations of ICAO, IATA and other international air entities;
    • Requirements of the International Standard on Quality Management System ISO 9001: 2008;
    • Requirements of the International Standard on Occupational Health and Safety Management System OHSAS 18001: 2007;
    • Requirements for the RA-3 (for the implementation of air cargo carriage through the third world countries to the EU) regulations and amendments thereto of the European Union and the European Commission.

In 2014, SWGH became the first company for ground handling in the region, which was ISAGO certified. ISAGO (IATA Safety Audit for Ground Operations) is a special program developed by the International Air Transport Association (IATA) in 2008, which is based on the international standards in the field of ground handling process control and the company's control system. ISAGO Certificate creates opportunities for extending international cooperation with leading airlines further to promote the company's services in the field of ground handling.

1. ISO-9001-2008
2. OHSAS 18001: 2007
4. RA-3
5. IATA Ground Handling Council in 2014.